Your own office supplies portal — ordering, approvals, invoices and proof of delivery in one place
Your staff order from your company's catalogue at your agreed prices. Approvers sign off before anything is dispatched. Finance sees every invoice, payment and signed delivery note without asking for them.
Your catalogue, at your agreed prices
Maker-checker approval before dispatch
Live order tracking and delivery challans
Invoices, payments and POD downloads
Procurement without the email chains
In most offices, ordering supplies is a chain of messages: someone asks the admin, the admin asks a vendor for a quote, a manager approves on email, the bill arrives later, and the proof of delivery lives in someone's phone. OfficeSmart customers get a procurement portal instead, at no extra cost. Your company's products and agreed rates are loaded into your own catalogue, so staff can only order what has been approved, at the price that was approved. Orders wait for an approver before they reach us. Once dispatched, the order can be tracked, the delivery challan and invoice are available to download, and the signed proof of delivery is in the same place. Finance can see invoices, payment status and outstanding amounts, and the spend reports show what is being bought, by whom, and how much. The portal works alongside WhatsApp and email ordering, so nobody is forced to change how they work on day one.
What's included
Your catalogue and prices
A catalogue made of your company's products at your agreed rates, plus the full range to browse. Raise a custom request for anything not listed.
Approvals that fit your hierarchy
Orders placed by staff wait as pending approval until an approver signs off. Approval history shows who approved what and when.
Documents in one place
Order history and live tracking, delivery challans, invoices and payment status, outstanding amounts, and signed proof-of-delivery downloads.
Spend visibility
Spending summaries and order and product analytics by date range, so you can see consumption and plan budgets. Goods received can be checked in by scanning barcodes.
Getting started
Agree your rate card
We agree the products your office buys and your rates for each.
Set up your company
Your organisation, delivery addresses and catalogue are set up for you.
Add users
Add the people who order and the people who approve.
Order and track
Staff order, approvers sign off, and everything is tracked to the signed delivery note.
Frequently asked questions
Is there a charge for the procurement portal?
No. The portal is included for OfficeSmart customers; you pay only for the products you order.
Can our staff only order approved products at agreed prices?
Yes. Your company catalogue shows your agreed rates, and those are the rates you are billed. Anything outside the catalogue can be raised as a custom request.
How does the approval step work?
When a staff member places an order it waits as pending approval. An approver reviews and approves or rejects it before it reaches us, and the approval history keeps a record.
Can we download invoices and proof of delivery?
Yes. Invoices, payment status, delivery challans and signed proof of delivery are available to download from the portal at any time.
Can we track an order after dispatch?
Yes. Each order can be tracked from approval to delivery.
Do we have to use the portal to order?
No. Many customers order by WhatsApp or email as well; the invoices and delivery documents still appear in the portal.
What can we order through it?
Everything we supply: pantry, housekeeping, stationery, electrical and IT consumables, and gifting and merchandise.
Can we see how much each team is spending?
The analytics show spend, orders and products by date range, so you can see consumption and compare months.
How we bill and deliver
GST tax invoice with the 8-digit HSN code and GST rate on every line; B2B invoices are e-invoiced (IRN), so your input tax credit is clean
Never billed above MRP — our billing system refuses any rate above the printed MRP
Free delivery anywhere in Bangalore, with no minimum order
Your PO number printed on the delivery challan and the invoice; the signed proof of delivery is emailed to you after delivery
Damaged, short or wrong items are replaced or settled by a GST credit note against the invoice
See the procurement portal
Ask for a walkthrough and we will show you the portal set up with your own products.
Bangalore's office supply concierge — everything under one account
Most Bangalore SaaS / AI / product companies use OfficeSmart for two or three of these at once. Single account manager, single GST invoice, single WhatsApp escalation.