By Barath A. R.
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14 April 2026
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3 min read
Almost every coffee machine that "stopped working" in a Bangalore office was telling you it was going to stop for weeks beforehand. Machines degrade before they fail, and the degradation is visible if you know what to watch for.
Coffee tastes different or has unusual odour. Water dispensing is erratic. Machine makes grinding noises. LED indicator shows error codes. Do not let the team keep using it until the technician visits.
Daily is rinsing the milk path and emptying the waste tray. Weekly is a proper clean of the brew group and the drip tray, and wiping the bean hopper, which accumulates oil that turns rancid and taints the taste long before anyone identifies the cause. Descaling is the one on a longer cycle, and its frequency depends on water hardness rather than on the calendar, which is why a fixed schedule either over-services or under-services almost every machine.
If maintenance discipline is going to slip somewhere, make sure it is not the milk system. Milk residue in a warm line is a food safety issue rather than a taste issue, and it is the one part of routine machine care with a consequence beyond a disappointing cup. Machines that automate a milk rinse at shutdown are worth the premium in any office where nobody has this job by name.
WRITTEN BY
Founder & CEO at OfficeSmart (Erevu Ventures Private Limited). A decade building B2B procurement for Bangalore corporates.
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