By Barath A. R.
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7 April 2026
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3 min read
Choosing a tea and coffee supplier for an office is a supply reliability decision more than a taste decision. Taste is settled in one tasting session; reliability is what you live with for the next two years.
50-person Bangalore office consumes ~4-6 kg tea + ~4-6 kg coffee/month in a fair pantry. 100-person offices 8-12 kg each.
It means the same product arriving on the same schedule at the same specification. Substitution is the quiet failure mode: a supplier who is out of your blend and sends something close without telling you produces a pantry where the coffee is different every few weeks and nobody can explain why. Agreeing in advance that substitutions must be flagged before dispatch removes most of that.
Beverages sit next to pantry, housekeeping and stationery in most offices, and running them as four supplier relationships costs more admin time than the price difference usually recovers. The saving is rarely in the unit price; it is in one delivery schedule, one point of contact and one GST-compliant invoice at month end instead of a stack of them to reconcile.
WRITTEN BY
Founder & CEO at OfficeSmart (Erevu Ventures Private Limited). A decade building B2B procurement for Bangalore corporates.
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